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The intersection of identity and ITSM

There has been an interesting discussion recently about the practice of application developers wanting to use SQL as a means of querying identity information rather than LDAP. You can read Kim...

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Perhaps a real Enterprise 2.0 application

A lot of what is touted as Enterprise 2.0 is just regurgitating a Social Network concept in a limited fashion. I don’t find corporate Wikis or other collaboration applications any more interesting than...

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A more skeptical view

I had recently mentioned MyCMDB here and speculated that perhaps this might be an example of what Enterprise 2.0 could really mean. The IT Skeptic, on the other hand, has a more colorful and skeptical...

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Configured Identities

Here is an interesting post from Glenn O’Donnell of Forrester that argues the CMDB should contain identities (hat tip to Ryan Shopp): Well, actually vice-versa! The configuration management database...

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Good advice on CMDBs that sounds strangely familiar

George Spafford has this to say about CMDBs: The truth is that a great many software-led configuration efforts that emphasized the technical merits of the CMDB have failed abysmally because the process...

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Reconcilable Differences

Having worked in both IdM and ITSM I am constantly struck by the similarities and how the same problems get reworked  over and over again in the two industries. For instance William Vambenepe has this...

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ChangeGear 4.0 is now released!

I haven’t been blogging much lately due to being in the final push on the ChangeGear 4.0 release. This release is quite an achievement for the ChangeGear team. In addition to the release, SunView...

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It’s the model stupid

William Vambenepe has a great write up on past and current IT management standards efforts here (and rifs on the famous Bill Clinton internal campaign motto): I wish that rather than being 80%...

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